About this service
Employee relations work is where small businesses get most exposed and most stressed. A performance issue that wasn't documented. A complaint nobody investigated. A termination handled in the moment. Each of these can become a lawsuit, a Glassdoor disaster, or a culture wound.
The Employee Relations service is your phone-a-friend for the people-side decisions you don't want to make alone. We help you navigate them carefully, document them properly, and protect both your employees and your organization.
What's typically included
- Performance improvement plan design and review
- Pre-termination consultation and risk review
- Workplace investigation support
- Complaint intake and documentation
- Difficult-conversation scripting and rehearsal
- Manager coaching for first-time people leaders
- Documentation review for legally sensitive moments
Best for
Companies of any size that don't have a dedicated HR business partner but find themselves navigating people decisions every quarter. The retainer keeps you out of trouble and out of expensive emergency consults.
Common questions
Are you a lawyer?
No, and the engagement is not legal advice. For litigation-adjacent situations we coordinate with your employment counsel — we handle the HR process, they handle the law.
Can you handle one urgent situation only?
Yes — we offer one-off consultations. The retainer is for businesses that prefer a reliable monthly relationship.
What's response time?
On retainer: same business day for new issues, faster for active investigations.